September 18, 2006

Tech Support

While I do sometimes have to deal with end users, I'm really glad that I haven't really been on the front lines of our support staff in some time. The one thing I miss the least is the phone.

Some days it really did feel like this, and I am so glad to only have to deal with professors who know everything about how computers should work, 'cause apparently I don't know how to do my job, yet for some reason they always talk to me when something doesn't work, only to have me come out there and complain to me about how things are, and not like the answers I have for them... oh crap.


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